This may sound like a bold claim, but we’ve yet to be proven wrong.

What process improvement methods do we use?

We are not disciples of any single methodology.  While many argue and debate which methods are best, we focus on results.  We look at the specific problem you're experiencing and the goals you want to achieve, then select and apply the best tools from all the methods to most quickly and efficiently develop and implement solutions to achieve your operational and business objectives.  These methods include: Basic problem solving, Lean, Six Sigma, TRIZ, Root Cause Analysis, Statistical Process Control, Axiomatic Design, Quality Function Deployment, Design for Six Sigma, Change and implementation management, and multiple others. 

Process Improvement services we provide include:

Process improvement projects

We can work with you in multiple ways to improve your processes.  From performing the project for you, to working in partnership with your staff, to acting as an advisor, technical resource, coach, or mentor.  Just about any other arrangement that best meets your needs.

Process improvement program development and deployment

Want to implement a company-wide initiative?  We can guide you through this undertaking.  Most process improvement initiatives fail to yield the desired results.  The biggest cause of this is a failure in deployment strategy.  Many organizations make the mistake of beginning a process improvement program by training a group of practitioners to undertake improvement projects.  The foundation for effective leadership and support of the initiative must first be put in place.  We can guide you through the entire process from initial planning, through full deployment to a mature and self-sustaining condition that achieves the greatest results from your investment.

Education and training

We offer an array of process improvement courses and classes and match the techniques and methodologies to your specific needs.

Coaching, mentoring, and support

We can guide your process improvement practitioners, serve as a technical resource, be a sounding board for ideas, provide feedback to leadership, and provide any additional support to ensure your success.